Same team, same attention to detail, same passion for IT • New Name... Payneless IT has rebranded • Welcome to Plex IT.

About Us

We aim to be the IT partner you can trust to grow your business into the future.
scalable technology

We aim to be a trusted extension of your business, the people you call when you have any IT issue knowing you’ll get the help you need, when you need it.

    Our commitment to you as our client is:

    • To help you leverage technology to create the most efficient and effective workplace possible.
    • To provide enterprise process driven support which ensures the same predictable outcomes.
    • To help you understand how the investment in IT translates to productivity and profits in the business, so you can make smarter decisions.
    Plex IT

    We keep your workplace running smoothly

    Since 2009, our mission has been to offer superior managed IT support services to small and mid-size businesses. We pride ourselves on continuous innovation when it comes to meeting the needs of our clients. Reliable and passionate, we focus on technology, so our customers can focus on doing what they do best.

    Each member of our staff is trained to translate IT terminology into everyday terms, to ensure that our clients understand their IT network systems. This inspires confidence and a feeling of inclusion, which builds trust between our team, our clients and their employees. We see our team as being a part of our client’s team. We are partners, working together to solve problems and offer support when things go astray.

    When it comes to helping our clients meet their goals, we aspire to be their best ally today and tomorrow. We are proud to offer business and commercial IT services, as well as computer services to businesses and home users alike. The field of IT moves at an exceptionally fast pace.

    Businesses change and grow, and IT needs to stay ahead of this curve. Every six months, we’ll review your IT infrastructure, taking into account the changes that have occurred in your business. We’ll look for ways to develop better automation to help your business continue to run efficiently.

    Sincerely,

    The Plex IT Team.

    Sustainability initiatives

    We are involved in two sustainability projects:

    Carbon offset

    $1 of every invoice is donated to a Carbon Offset organisation to reduce our carbon footprint.

    Repurpose laptops

    We repurpose laptops and donate them to charitable organisations involved in educating children in third world countries.

    Managed IT Services

    Sleep easy at night because we’ve got your back. From daily helpdesk support to proactive future planning, we’re your IT partner looking after everything tech in your business.

    Cloud Computing

    Don’t put all your eggs in one basket. Develop 24x7 anytime, anywhere access with high redundancy and availability. Support your staff to be productive, not to mention happier!

    Office Automation

    Be smart. Do less with more by implementing office automation. Develop streamlined internal processes, minimise double handling and increase accuracy of your business data.

    Cyber Security

    The threat of cyberattacks continues to rise. Cybersecurity is an ever-evolving landscape and your business needs to stay one step ahead. We’re right with you on the journey.

    Managed IT Services Melbourne

    Cybersecurity and Managed IT Services Melbourne